RETURN & REFUND
Thanks for shopping at Happi Koffie
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 15 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. You may return your item to our address below:
Happi Koffie Sdn Bhd
129, Block 4, Laman Seri Business Park,
Seksyen 13, 40100 Shah Alam,
Selangor Darul Ehsan.
Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 14 to 20 working days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item.
Contact Us
If you have any questions on how to return your item to us, contact us at [email protected]